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New Era’s mechanical service team is comprised of several skilled machinists and laborers available to help with virtually any mechanical dilemma which you may encounter. Our personnel is equipped to perform optical alignment services, equipment retrofits and complete mechanical installations. Our mechanics are usually available within 24 hours anywhere in the world.

Turnkey Services

New Era strives to provide its customers with top notch turnkey services. We understand how important it is to get your equipment up and running in a timely, yet orderly fashion. Included in this are the following Services: • Installation Engineering • Freight • Turnkey Installation • Start Up Services New Era provides a technical …Read More

Remote Diagnostics

In our effort to reduce downtime for our customers, we have been utilizing remote diagnostics systems on our equipment lines for several years now. Typically our diagnostics systems allow monitoring and programming of the drives, PLC, touchscreens, and Wonderware from a dedicated computer workstation and from a remote location (New Era Converting Machinery’s facility). The …Read More


New Era’s electrical service team is comprised of licensed electricians and field service technicians available 24/7. Our technicians are skilled in trouble shooting and also possess excellent knowledge of the equipment mechanics, allowing for reduced time in problem solving. Among other tools available to our technicians, our digital high speed camera allows invaluable information, otherwise …Read More